Our leasing team will email you within 1 business day.
Sign your lease.
Make your first month’s payment, applied fees.
Move in and join the GEC community!
How do I know which residence or room type to pick?
We are here to help! Let us know which school in Vancouver you will be attending and any room or budget preferences you may have, and we will suggest the best available options for you across all GEC student residences.
How long does booking process take usually?
The length of booking process depends on information we get from inquiries. If student has confirmed move-in and move-out dates, and the requested room type is available. then the process can be 1 to 2 business days.
What’s the minimum age requirement to live in GEC?
The minimum age is 19 if the student wants to live alone
Student who’s under 19 is required to live with his/her custodian
Can I choose room/bed in student residences?
Yes, you can choose room/bed in all GEC residences. However, layout isn’t guaranteed as many room types have different layout.
Additional one-time request fee may apply when you want a specific bed type, e.g. murphy or twin bed.
How do I qualify to live at GEC?
You will need to be minimum 19 years old, and has registered/ LOA with any schools in Vancouver.
Can I make a group booking?
Yes, group bookings are welcomed. We encourage students to book with their friends or family members.
Can I share room/unit with my friends, partners, family?
Yes, you can live with your friends, partners or family at GEC.
You are required to live in a private apartment if your friends, partners or family are non-student
What are the fees I need to pay to confirm the booking?
The fees below are required to confirm your bookings (other fees may require if apply):
The first month rent
Non-refundable Amenities fee
2 weeks refundable deposit, if you are paying for weekly rates
Half month refundable deposit, if you are paying for semester rates (longer than 4 months stay)
Can I choose who I live with at GEC?
You can if you are booking with your friends, partners or family
The rates may vary depends on length of stay, room type, and residences. Please inquire us to get more accurate information
How early should I book for my stay?
Students are strongly recommended to secure their places 4 months before your arrival dates. We are usually fully book for Fall semester in June, and Winter semester in Aug.
Can I move in early?
We can change your move-in date if there’s availability
Check-in time for all GEC student residences is 4pm, please check with your leasing advisor if you can do early check-in on that date.
Can I book my airport pickup service?
Unfortunately, GEC doesn’t provide airport pickup service. However, we do partner with local vendor who provides airport pickup service, you can find it at Beaton’s Meet and Greet.
Is there a meal option at GEC?
Unfortunately, we don’t provide meal option at this time. Meal prep services are really popular among students in Vancouver, you can find at HelloFresh.
What to pack?
Most GEC residences provide fully furnished apartments with beddings and kitchen supplies. However, you will still need to bring your own towels, personal hygiene products, clothing, stationeries and etc.
Can I swap my room?
Yes, you can change your room or bed if there’s availabilities. Additional fees like extra housekeeping or request fee may apply
Can I have overnight guests?
You can have overnight guests if you are renting private apartments (limited number of overnight guests apply).
GEC doesn’t allow overnight guests in shared apartments.
Can I leave early or cancel my booking?
Yes, you can leave early or cancel your booking. Please double check our cancellation policy or communicate with your leasing advisor regarding fees and procedures.
Will I still have to pay the rent if I am going home for the holidays? Do I have to vacate my room during the holidays?
You will need to pay rent and store your belongings if you are away during the lease term.
Do I need to clean my place before I move out?
You will need to follow our move-out procedures which will be provided upon move-in.
Do I have to be home by a certain time at night?
No, you don’t.
How can I make a complaint?
You can communicate your concern with caretaker (depends on the residences) or property management team
How do I get my post/mail?
Most GEC residences provide smart locker system for packages.
Our property management will notify you by email if you have mail or packages.
There’s damage in the unit, will I be charged for it?
Yes if the damage was done by you. Amount of the damage will be assessed by our property management team.
What if I forgot or lost my key?
You will need to purchase a new key if you lost.
There might be after hours charge if you forgot your key after office hours
Who do I contact if there’s something need to be repaired?
Students are required to submit a maintenance request which will be given upon move-in.
What are your prices?
Our prices vary depending on the residence, accommodation type, and the length of your lease. If you’re curious, please don’t hesitate to contact us and we will be more than happy to provide you with a quote.
Can I bring my car or bike?
Yes, there’s underground car parking available at all GEC residences with extra fees
We have very limited bike storage at all GEC residences. Please double check with property team upon check-in
Is GEC pet friendly?
To be mindful of everyone’s allergies and preferences, we do not allow pets in shared apartments. At the moment, pets are only allowed in selected private apartments. Please contact us if you have a furry (or scaly) friend that you may want to bring along.
Are utilities included?
Yes! All our apartments are move-in ready, so we include utilities, furnishing, and tons of other amenities. Utilities are inclusive, subject to normal/reasonable consumption.
Can I smoke inside GEC buildings?
No, smoking is not allowed at all GEC buildings.
Can I sublet my room/unit?
No, sublet is only allowed if you have consent from GEC team
Does GEC offer laundry facilities?
Yes, all GEC units come with in-suite laundry
What is your cancellation policy?
Amenities fee is not refundable. Deposit and rent payment is refundable if a cancellation notice is given 60 days prior to lease start date.
Please contact our leasing team for a detailed cancellation policy
What happens if I can’t make my payment on time?
There will be late fee applied to late payment. An eviction notice may be given if rent isn’t received after period of time.
What are my payment options?
You can pay through wire-transfer or online payment platform (debit & credit cards)
As a disabled person I have specific requirements for my living needs, can GEC Living cater for these?
We have few units assigned for disabled person across GEC. Please contact leasing team for more detail.
Is it mandatory to purchase tenant insurance?
Yes, it’s required to have tenant insurance upon check-in. You can choose to purchase through our trusted vendor Apollo, or any other 3rd
Does GEC provide beddings?
Yes, we are providing beddings at GEC Viva, Pearson, Burnaby Heights, Marine Gateway currently.
In the event of a fire, flooding, or any emergency situation, how can I trust that GEC is safe?
Yes, GEC has 24/7 centralized monitoring system and staff on call for emergencies.
What size bed does GEC provides?
All beds at GEC are using American Standard
Most murphy/bunk beds at GEC are customized, sizes are similar to Twin XL
The rest beds at GEC are standard Double, Queen or King
Do windows open in my room/unit?
Some units/rooms at GEC doesn’t have openable window, please double check with your leasing advisor if you have concern
How’s the housekeeping services work?
We provide bi-weekly or weekly housekeeping services across all GEC properties. Our housekeeping will clean your unit’s common area like living room, kitchen, hallway and washroom. Please learn more at GEC Living Professional Housekeeping.
How long can I live at GEC?
You can live as long as you want if we have availabilities!
What appliance/furniture is in my unit?
Most units at GEC provide:
Living furniture; sofa, dinning table, coffee table
Fully equipped kitchen: full size fridge, oven, microwave, dishwasher, kitchenware and utensils
Bedroom furniture: beds, study desk, closet
What’s around GEC neighbourhood?
You will find pretty much everything you needed around all GEC residences. You can search on Google map or watch our videos at our YouTube Channel.